Skyhigh Security incident

SKI-411 - Incident - Reverse Proxy Performance Degradation - uswest2usprodpopproxy

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on October 2, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us), lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 09:32 AM UTC
Resolved
Oct 02, 2026, 09:53 AM UTC
Duration
20m
Detected by Pingoru
Oct 02, 2026, 09:32 AM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)

Update timeline

  1. identified Oct 02, 2026, 09:32 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Oct 02, 2026, 09:33 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Oct 02, 2026, 09:53 AM UTC

    Incident resolved