Skyhigh Security incident

SKI-429 - Incident - Network latency observed in PoP 208

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on October 20, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 208 (Secaucus NJ SWG PoP 208), lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 10:03 PM UTC
Resolved
Oct 20, 2026, 10:44 PM UTC
Duration
41m
Detected by Pingoru
Oct 20, 2026, 10:03 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)208 (Secaucus NJ SWG PoP 208)

Update timeline

  1. investigating Oct 20, 2026, 10:03 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Oct 20, 2026, 10:03 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Oct 20, 2026, 10:44 PM UTC

    Incident resolved