Skyhigh Security incident

SKI-423 - Incident - Network latency observed

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on October 19, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 405 (Riyadh SWG PoP 405) and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 12:58 AM UTC
Resolved
Oct 19, 2026, 01:37 AM UTC
Duration
39m
Detected by Pingoru
Oct 19, 2026, 12:58 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)405 (Riyadh SWG PoP 405)445 (Jeddah SWG PoP 445)

Update timeline

  1. identified Oct 19, 2026, 12:58 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Oct 19, 2026, 01:02 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Oct 19, 2026, 01:37 AM UTC

    Incident resolved