Skyhigh Security incident
SKI-435 - Incident - Network latency observed
Resolved after 1 hour 22 minutes, affecting Skyhigh SWG (Skyhigh SWG) and 201 (Hong Kong SWG PoP 201) and 1 more, on October 24, 2026.
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
Affected components
Update timeline
- identified Oct 24, 2026, 04:14 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Oct 24, 2026, 04:17 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Oct 24, 2026, 05:37 AM UTC
Incident resolved
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