Skyhigh Security incident

SKI-447 - Incident - Network latency observed

Resolved after 31 minutes, affecting Skyhigh SWG (Skyhigh SWG) and 406 (Stockholm SWG PoP 406), on November 1, 2026.

investigating Nov 01, 2026, 02:53 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

Started: Nov 01, 2026, 02:52 PM UTC
Resolved: Nov 01, 2026, 03:24 PM UTC
Duration: 31m
Detected by Pingoru: Nov 01, 2026, 02:52 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)406 (Stockholm SWG PoP 406)

Update timeline

identified Nov 01, 2026, 02:52 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Nov 01, 2026, 02:53 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Nov 01, 2026, 03:24 PM UTC

Incident resolved

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