Skyhigh Security incident
SKI-461 - Incident - Network latency observed
Resolved after 42 minutes, affecting Skyhigh Secure Web Gateway (Skyhigh SWG) and SWG POPs South America (Rio De Janeiro SWG PoP 207), on November 5, 2026.
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
Affected components
Update timeline
- identified Nov 05, 2026, 12:18 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Nov 05, 2026, 12:19 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Nov 05, 2026, 01:01 PM UTC
Incident resolved
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