Resolved after 40 minutes, affecting Skyhigh Secure Web Gateway (Skyhigh SWG) and SWG POPs Europe (Paris SWG PoP 203), on November 2, 2026.
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
Affected components
Update timeline
- identified Nov 02, 2026, 10:37 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Nov 02, 2026, 10:40 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Nov 02, 2026, 11:18 AM UTC
Incident resolved
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