Retell AI incident

Single / multi prompt agent function parameter empty

Notice Resolved View vendor source →

Retell AI experienced a notice incident on August 8, 2025, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2025, 04:40 AM UTC
Resolved
Aug 08, 2025, 05:07 AM UTC
Duration
26m
Detected by Pingoru
Aug 08, 2025, 04:40 AM UTC

Update timeline

  1. identified Aug 08, 2025, 04:40 AM UTC

    19:42: there start to be reports on single / multi prompt agents having issues with function parameter being empty. 21:25: issue was identified and a hotfix is being rolled out. We are keep monitoring the issue.

  2. resolved Aug 08, 2025, 05:07 AM UTC

    This incident has been resolved.