Resolved after 2 hours 45 minutes, on January 27, 2026.
Scheduled batch calls did not run from 2:35 PM to 5:15 PM PST. The service has now recovered. Any batch calls whose scheduling window still included 5:15 PM were executed at that time. Batch calls whose scheduling window was fully missed were not executed.
Update timeline
- resolved Jan 28, 2026, 02:52 AM UTC
Scheduled batch calls did not run from 2:35 PM to 5:15 PM PST. The service has now recovered. Any batch calls whose scheduling window still included 5:15 PM were executed at that time. Batch calls whose scheduling window was fully missed were not executed.
Your product runs on more than Retell AI
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services