Retell AI incident

Telynx - SIP Trunking Service Degradation

Resolved after 2 hours 16 minutes, affecting Phone Call, on February 20, 2026.

identified Feb 20, 2026, 09:43 PM UTC

We are currently experiencing service degradation affecting SIP trunking through our upstream provider, Telnyx. This may result in call connection issues. https://status.telnyx.com/

Started
Feb 20, 2026, 09:43 PM UTC
Resolved
Feb 21, 2026, 12:00 AM UTC
Duration
2h 16m
Detected by Pingoru
Feb 20, 2026, 09:43 PM UTC

Affected components

Phone Call

Update timeline

  1. identified Feb 20, 2026, 09:43 PM UTC

    We are currently experiencing service degradation affecting SIP trunking through our upstream provider, Telnyx. This may result in call connection issues. https://status.telnyx.com/

  2. resolved Feb 21, 2026, 02:01 AM UTC

    This incident has been resolved.

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