Affected components
Phone Call
Update timeline
- investigating Mar 16, 2026, 06:41 PM UTC
Starting ~13:32 UTC (8:32 AM PT), batch calls were not being sent due to an internal issue that was triggered in our system. We've identified the root cause and are actively working on a fix.
- monitoring Mar 16, 2026, 07:14 PM UTC
A fix is being deployed and we are monitoring to ensure recovery. As a side effect, batch calls that were missed are being marked as "sent".
- resolved Mar 16, 2026, 07:21 PM UTC
This incident has been resolved.
Looking to track Retell AI downtime and outages?
Pingoru polls Retell AI's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Retell AI reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Retell AI alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Retell AI for free
5 free monitors · No credit card required