Resolved after 40 minutes, affecting Phone Call, on March 16, 2026.
A fix is being deployed and we are monitoring to ensure recovery. As a side effect, batch calls that were missed are being marked as "sent".
Affected components
Phone Call
Update timeline
- investigating Mar 16, 2026, 06:41 PM UTC
Starting ~13:32 UTC (8:32 AM PT), batch calls were not being sent due to an internal issue that was triggered in our system. We've identified the root cause and are actively working on a fix.
- monitoring Mar 16, 2026, 07:14 PM UTC
A fix is being deployed and we are monitoring to ensure recovery. As a side effect, batch calls that were missed are being marked as "sent".
- resolved Mar 16, 2026, 07:21 PM UTC
This incident has been resolved.
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