Resolved after 14 minutes, affecting Web Call and Phone Call, on March 16, 2026.
19:38 PST: custom LLM calls started failing to start due to a bad release. Other types of calls are not impacted. 21:35 PST: a fix is being rolled out, we are keep monitoring the issue.
Affected components
Web CallPhone Call
Update timeline
- identified Mar 16, 2026, 04:39 AM UTC
19:38 PST: custom LLM calls started failing to start due to a bad release. Other types of calls are not impacted. 21:35 PST: a fix is being rolled out, we are keep monitoring the issue.
- resolved Mar 16, 2026, 04:54 AM UTC
This incident has been resolved.
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