Retell AI incident

Multilingual transcription issues

Resolved after 11 minutes, affecting Web Call and Phone Call, on January 22, 2026.

resolved Jan 22, 2026, 11:48 PM UTC

The issue appears to be resolved and multilingual transcription is recovering. We'll keep monitoring to ensure stability.

Started
Jan 22, 2026, 11:37 PM UTC
Resolved
Jan 22, 2026, 11:48 PM UTC
Duration
11m
Detected by Pingoru
Jan 22, 2026, 11:37 PM UTC

Affected components

Web CallPhone Call

Update timeline

  1. investigating Jan 22, 2026, 11:37 PM UTC

    We're aware of issues affecting multilingual transcription and are actively investigating.

  2. resolved Jan 22, 2026, 11:48 PM UTC

    The issue appears to be resolved and multilingual transcription is recovering. We'll keep monitoring to ensure stability.

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