Retell AI incident

Platform/MiniMax TTS issue

Notice Resolved View vendor source →
Started
Mar 04, 2026, 10:34 PM UTC
Resolved
Mar 04, 2026, 10:34 PM UTC
Duration
Detected by Pingoru
Mar 04, 2026, 10:34 PM UTC

Affected components

Web CallPhone Call

Update timeline

  1. resolved Mar 04, 2026, 10:34 PM UTC

    Between 1:25–2:08pm PT, a provider-side rate-limit configuration issue caused some TTS requests to be silently dropped. This issue has been resolved, and we are adding detection to make sure a fallback will be triggered if this happens again.

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