productboard Outage History

Filtering on Boards is currently unavailable. Users are unable to add new filters or adjust existing ones. We are aware of the issue and are actively investigating. We will provide updates as more information becomes available. We apologize for the inconvenience.

We are continuing to investigate the issue affecting board filtering. Our team is actively working on a resolution and will share further updates as soon as they are available.

Productboard may not load any page or show errors on some elements. We're currently investigating it and we'll be updating you as we have further details.

Productboard currently may take longer to load. We're investigating it and will update you here as we have further details.

We are currently experiencing a temporary degradation in the platform affecting some customers. During this time, actions taken in Productboard may not appear immediately or be very slow. Our team is actively working to resolve the issue and restore normal performance. We’ll continue to provide updates as progress is made.

We are experiencing issues with loading documents. You may experience slow loading times or it might not load at all. We're investigating the issue.

We're currently experiencing issues that may result in some components not loading for you such as new boards or sidebars. It's currently being investigated.

We're aware of an issue affecting subscription purchases and updates. This is caused by an ongoing incident at our payment provider. We are monitoring the situation and services will be restored once the upstream issue is resolved.

We are currently experiencing a temporary degradation in the platform affecting some customers. During this time, actions taken in the system may not appear immediately and could show up after a delay. Our team is actively working to resolve the issue and restore normal performance. We’ll continue to provide updates as progress is made.

Productboard is unavailable at the moment. You're likely to see an "Oops, something has gone wrong!" upon opening any page. We're investigating it.

We are currently investigating an issue where some Spark insights analyses may use outdated note content due to an upstream problem with our AI provider. Impact is limited to the quality of insights analysis; all other Productboard functionality remains available, and we will share further updates here as our provider implements a fix.

We are experiencing an issue with the Jira Integration. We're currently investigating the issue and will provide a status update once we have more information. Apologies for the inconvenience.

Some customers are currently experiencing issues when using the Jira integration. Affected actions include pushing new issues, syncing updates, and running authorization health checks. We’re investigating this with high priority and will share another update as soon as we know more. We’re sorry for the disruption.

We are currently investigating this issue and will inform you here on our status page on our progress.

We are continuing to investigate this issue.

We are investigating an issue where emails from our platform may not be delivered to Outlook addresses. We will provide another update here as soon as we have more information.

Some emails to Microsoft Outlook and Hotmail addresses may be delayed or blocked due to an ongoing issue with our email delivery provider. We are monitoring the situation and will update this status when resolved.

We are continuing to monitor the issue on our end and will provide any updates we receive here as soon as we can. Thanks for your patience!

Our engineering team is still actively investigating this issue and we will provide more updates as soon as they become available.

Some customers are experiencing a serious delay when taking actions. We are investigating the issue and shall keep you updated here.

Application is experiencing loading errors due to an upstream outage of Cloudflare.

Synchronizations to the Old Boards are delayed as well as rollups, duplications, archivings, deletions, conversion and description updates

We're experiencing degraded performance, which is being investigated. While the Productboard page still loads, you may be observing occasional issues with loading or opening certain elements.

Synchronizations to the Old Boards are delayed as well as rollups, duplications, archivings, deletions, conversion and description updates

We are continuing to investigate this issue.

We are currently investigating an issue where insights boards are not loading.

We are continuing to investigate this issue.

We are investigating an issue affecting Insight Board performance. Notes are slow to load and analytics boards are timing out.

Due to the AWS incident this morning, we are still experiencing issues. There will be some lags and delays in processing events in the workspace. Our team are monitoring our platform and are ensuring that everything is working smoothly.

Some users may see intermittent slowness today due to a scheduled Cloudflare network maintenance in Ashburn (IAD) 06:00–10:00 UTC (08:00–12:00 CEST). Our systems are healthy and we're monitoring.

We are currently investigating an issue where integrations might be failing working with Productboard.