productboard incident

Delays in Old Boards Synchronization and Updates

Minor Resolved View vendor source →

productboard experienced a minor incident on November 19, 2025 affecting Boards and data and API and integrations and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 06:28 PM UTC
Resolved
Nov 19, 2025, 07:29 PM UTC
Duration
1h
Detected by Pingoru
Nov 19, 2025, 06:28 PM UTC

Affected components

Boards and dataAPI and integrationsInsights and AI

Update timeline

  1. investigating Nov 19, 2025, 06:28 PM UTC

    Synchronizations to the Old Boards are delayed as well as rollups, duplications, archivings, deletions, conversion and description updates

  2. monitoring Nov 19, 2025, 07:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 19, 2025, 07:29 PM UTC

    This incident has been resolved.