productboard incident

Insight board performance issues

Minor Resolved View vendor source →

productboard experienced a minor incident on October 21, 2025 affecting Website (www.productboard.com), lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 08:16 PM UTC
Resolved
Oct 21, 2025, 08:37 PM UTC
Duration
20m
Detected by Pingoru
Oct 21, 2025, 08:16 PM UTC

Affected components

Website (www.productboard.com)

Update timeline

  1. investigating Oct 21, 2025, 08:16 PM UTC

    We are investigating an issue affecting Insight Board performance. Notes are slow to load and analytics boards are timing out.

  2. identified Oct 21, 2025, 08:32 PM UTC

    We have identified the issue and our team is working on a resolution. We hope to get things back to normal as soon as possible. We will share an update soon.

  3. resolved Oct 21, 2025, 08:37 PM UTC

    We have identified the issue and the team has pushed a fix. Insight board performance should be restored. If you are still encountering issues, please reach out to [email protected]. Thank you for bearing with us.