Resolved after 20 minutes, affecting Website (www.productboard.com), on October 21, 2025.
We have identified the issue and the team has pushed a fix. Insight board performance should be restored. If you are still encountering issues, please reach out to [email protected]. Thank you for bearing with us.
Affected components
Update timeline
- investigating Oct 21, 2025, 08:16 PM UTC
We are investigating an issue affecting Insight Board performance. Notes are slow to load and analytics boards are timing out.
- identified Oct 21, 2025, 08:32 PM UTC
We have identified the issue and our team is working on a resolution. We hope to get things back to normal as soon as possible. We will share an update soon.
- resolved Oct 21, 2025, 08:37 PM UTC
We have identified the issue and the team has pushed a fix. Insight board performance should be restored. If you are still encountering issues, please reach out to [email protected]. Thank you for bearing with us.
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