productboard experienced a minor incident on December 4, 2025 affecting Boards and data, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Boards and data
Update timeline
- monitoring Dec 04, 2025, 07:08 PM UTC
We are currently investigating increased latency in our Query Engine. The issue is caused by a high volume of incoming events originating from a single space. Impact: Some customers may experience delays in seeing updates or changes reflected on their boards. We’re working to mitigate the event load and restore normal performance. Updates will be provided as we learn more.
- resolved Dec 04, 2025, 07:18 PM UTC
This incident has been resolved.