productboard incident

Insights Boards not loading

Resolved after 47 minutes, affecting Insights, on November 3, 2025.

monitoring Nov 03, 2025, 04:31 PM UTC

The issue impacting Insights boards has now been mitigated and we're monitoring the situation.

Started
Nov 03, 2025, 03:53 PM UTC
Resolved
Nov 03, 2025, 04:40 PM UTC
Duration
47m
Detected by Pingoru
Nov 03, 2025, 03:53 PM UTC

Affected components

Insights

Update timeline

  1. investigating Nov 03, 2025, 03:53 PM UTC

    We are currently investigating an issue where insights boards are not loading.

  2. investigating Nov 03, 2025, 04:03 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 03, 2025, 04:17 PM UTC

    We are working to resolve degraded performance on insights boards. Users may experience delayed loading times or error messages.

  4. monitoring Nov 03, 2025, 04:31 PM UTC

    The issue impacting Insights boards has now been mitigated and we're monitoring the situation.

  5. resolved Nov 03, 2025, 04:40 PM UTC

    This incident has been resolved.

Your product runs on more than productboard

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →