productboard incident

We're experiencing degraded performance

Resolved after 6 hours 36 minutes, affecting Web Application and Teamspaces and 1 more, on November 18, 2025.

monitoring Nov 18, 2025, 03:33 PM UTC

A fix has been implemented and we're currently monitoring it.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 12:33 PM UTC
Resolved
Nov 18, 2025, 07:09 PM UTC
Duration
6h 36m
Detected by Pingoru
Nov 18, 2025, 12:33 PM UTC

Affected components

Web ApplicationTeamspacesPublic RoadmapsPublic Portals

Update timeline

  1. investigating Nov 18, 2025, 12:33 PM UTC

    We're experiencing degraded performance, which is being investigated. While the Productboard page still loads, you may be observing occasional issues with loading or opening certain elements.

  2. identified Nov 18, 2025, 01:30 PM UTC

    The issue is identified and we're waiting for a fix. Productboard remains functional, but you may see very occasional issues with certain elements. Please, try to refresh the page if you observe any issues.

  3. monitoring Nov 18, 2025, 03:33 PM UTC

    A fix has been implemented and we're currently monitoring it.

  4. resolved Nov 18, 2025, 07:09 PM UTC

    This incident has been resolved.

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