productboard incident

We're experiencing degraded performance

Minor Resolved View vendor source →

productboard experienced a minor incident on November 18, 2025 affecting Boards and data and Teamspaces and 1 more component, lasting 6h 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:33 PM UTC
Resolved
Nov 18, 2025, 07:09 PM UTC
Duration
6h 36m
Detected by Pingoru
Nov 18, 2025, 12:33 PM UTC

Affected components

Boards and dataTeamspacesPublic roadmapsPublic portals

Update timeline

  1. investigating Nov 18, 2025, 12:33 PM UTC

    We're experiencing degraded performance, which is being investigated. While the Productboard page still loads, you may be observing occasional issues with loading or opening certain elements.

  2. identified Nov 18, 2025, 01:30 PM UTC

    The issue is identified and we're waiting for a fix. Productboard remains functional, but you may see very occasional issues with certain elements. Please, try to refresh the page if you observe any issues.

  3. monitoring Nov 18, 2025, 03:33 PM UTC

    A fix has been implemented and we're currently monitoring it.

  4. resolved Nov 18, 2025, 07:09 PM UTC

    This incident has been resolved.