productboard incident

Payment processing disruption

Notice Resolved View vendor source →
Started
Mar 02, 2026, 10:38 AM UTC
Resolved
Mar 02, 2026, 01:21 PM UTC
Duration
2h 42m
Detected by Pingoru
Mar 02, 2026, 10:38 AM UTC

Update timeline

  1. investigating Mar 02, 2026, 10:38 AM UTC

    We're aware of an issue affecting subscription purchases and updates. This is caused by an ongoing incident at our payment provider. We are monitoring the situation and services will be restored once the upstream issue is resolved.

  2. resolved Mar 02, 2026, 01:21 PM UTC

    This incident has been resolved.

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