productboard incident

Delay for some customers when taking actions.

Resolved after 26 minutes, affecting Web Application and Teamspaces, on January 21, 2026.

investigating Jan 21, 2026, 04:06 PM UTC

Some customers are experiencing a serious delay when taking actions. We are investigating the issue and shall keep you updated here.

Started: Jan 21, 2026, 04:06 PM UTC
Resolved: Jan 21, 2026, 04:32 PM UTC
Duration: 26m
Detected by Pingoru: Jan 21, 2026, 04:06 PM UTC

Affected components

Web ApplicationTeamspaces

Update timeline

investigating Jan 21, 2026, 04:06 PM UTC

Some customers are experiencing a serious delay when taking actions. We are investigating the issue and shall keep you updated here.
resolved Jan 21, 2026, 04:32 PM UTC

This incident has now been mitigated.

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