Is productboard down?
Last checked 2m agoNo incidents right now.
productboard is operational right now. Last checked 2m ago; the most recent incident resolved 35d ago.
Real-time productboard status, recent outages, and incident history: pulled directly from productboard's official status page at status.productboard.com every 5 minutes. Pingoru tracks 16 productboard services and has captured 3 incidents in the last 90 days (99.72% uptime). Get email, Slack, Discord, or webhook alerts the moment productboard reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Web Application
Timeline · 4 updates
- investigating · Sep 26, 2026, 01:47 PM UTC
We're currently experiencing a noticeable delay between the actions taken on boards or edits to entities to propagate throughout the system.
- identified · Sep 26, 2026, 01:55 PM UTC
Root cause identified: a single service overloaded a part of the system by generating large bursts of data.
- monitoring · Sep 26, 2026, 02:05 PM UTC
The system has mostly stabilized. Some customers may be still experiencing intermittent delays. We're monitoring the situation.
- resolved · Sep 26, 2026, 03:18 PM UTC
The problem has been resolved, the system is back to normal operation.
Latest: The problem has been resolved, the system is back to normal operation.
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- Spark AI
Timeline · 2 updates
- investigating · Sep 14, 2026, 02:14 PM UTC
Productboard Spark is currently unavailable for some of our customers. Our team is investigating and working to restore service as quickly as possible. We will post an update shortly. We apologize for the disruption.
- resolved · Sep 14, 2026, 02:17 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Spark AI
Timeline · 3 updates
- investigating · Aug 05, 2026, 03:24 PM UTC
We are currently investigating an issue where AI credits were consumed by automated background analysis on some workspaces. Affected customers may see reduced or depleted Spark AI credit balances. We’ve identified the likely cause and are working to stop further impact and assess affected accounts. Another update will follow shortly.
- investigating · Aug 05, 2026, 03:34 PM UTC
We are continuing to investigate this issue.
- resolved · Aug 05, 2026, 06:11 PM UTC
The issue causing repeated LLM calls and unintended AI credit consumption has been fixed and deployed. Affected customer credits were refunded, and the service is operating normally.
Latest: The issue causing repeated LLM calls and unintended AI credit consumption has been fixed and deployed. Affected customer credits were refunded, and the service is operating normall…
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Incident record
Since April 2026 · Statuspage by Atlassian · 16 components checked every 5 minutesThe longest incident in the last year, Email delivery issues to Outlook addresses on January 26, 2026, ran for 43 hours. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- Web Application15
- Insights6
- Teamspaces6
- Identity & Access2
- MCP, APIs and Integrations2
Latest incidents
- Changes made on boards taking too long to apply
We're currently experiencing a noticeable delay between the actions taken on boards or edits to entities to propagate throughout the system.
- Productboard Spark is unavailable
Productboard Spark is currently unavailable for some of our customers. Our team is investigating and working to restore service as quickly as possible. We will…
- Unexpected AI credit usage on some Spark workspaces
We are currently investigating an issue where AI credits were consumed by automated background analysis on some workspaces. Affected customers may see reduced…
- Started Sep 26, 2026, 01:47 PM UTC · Resolved Sep 26, 2026, 03:18 PM UTC · 1h 31m
- Productboard Spark is unavailable ResolvedStarted Sep 14, 2026, 01:26 PM UTC · Resolved Sep 14, 2026, 02:17 PM UTC · 51m
- Started Aug 05, 2026, 03:24 PM UTC · Resolved Aug 05, 2026, 06:11 PM UTC · 2h 46m