productboard incident
Potential degradation and issues due to AWS outage
Resolved after 19 hours 33 minutes, affecting Web Application and Insights, on October 20, 2025.
Following yesterday's AWS outage, mitigation is complete: our third-party providers report services are back to normal and we're observing healthy system performance. We'll continue to monitor closely and update this page if anything changes.
Affected components
Update timeline
- investigating Oct 20, 2025, 02:17 PM UTC
Due to the AWS incident this morning, we are still experiencing issues. There will be some lags and delays in processing events in the workspace. Our team are monitoring our platform and are ensuring that everything is working smoothly.
- resolved Oct 21, 2025, 09:50 AM UTC
Following yesterday's AWS outage, mitigation is complete: our third-party providers report services are back to normal and we're observing healthy system performance. We'll continue to monitor closely and update this page if anything changes.
Your product runs on more than productboard
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services