productboard incident

Documents don't load

Minor Resolved View vendor source →

productboard experienced a minor incident on March 3, 2026 affecting Boards and data, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 04:23 PM UTC
Resolved
Mar 03, 2026, 05:42 PM UTC
Duration
1h 19m
Detected by Pingoru
Mar 03, 2026, 04:23 PM UTC

Affected components

Boards and data

Update timeline

  1. investigating Mar 03, 2026, 04:23 PM UTC

    We are experiencing issues with loading documents. You may experience slow loading times or it might not load at all. We're investigating the issue.

  2. monitoring Mar 03, 2026, 04:39 PM UTC

    The issue has been mitigated and Documents can be loaded again. We're currently monitoring it.

  3. resolved Mar 03, 2026, 05:42 PM UTC

    This incident has been resolved.