productboard incident

Delays When Saving Changes for Selected Actions

Minor Resolved View vendor source →
Started
Feb 05, 2026, 10:04 PM UTC
Resolved
Feb 05, 2026, 10:30 PM UTC
Duration
25m
Detected by Pingoru
Feb 05, 2026, 10:04 PM UTC

Affected components

Boards and data

Update timeline

  1. monitoring Feb 05, 2026, 10:04 PM UTC

    We are currently experiencing an issue that prevents the following actions from saving: entity conversion, archiving, and description updates. We’ve identified the root cause and our team has implemented a fix. We're monitoring the situation and will share another status update soon. We’re sorry for the inconvenience.

  2. monitoring Feb 05, 2026, 10:25 PM UTC

    The service is recovering and we are now processing the backlog of these actions. Some customers may experience delays with the mentioned actions. We will continue to monitor the service to ensure it remains stable.

  3. resolved Feb 05, 2026, 10:30 PM UTC

    The backlog has now been fully processed and new actions will process normally. We appreciate your patience and apologize for any inconvenience this caused.

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