productboard incident
Delays When Saving Changes for Selected Actions
productboard experienced a minor incident on February 5, 2026 affecting Boards and data, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 05, 2026, 10:04 PM UTC
We are currently experiencing an issue that prevents the following actions from saving: entity conversion, archiving, and description updates. We’ve identified the root cause and our team has implemented a fix. We're monitoring the situation and will share another status update soon. We’re sorry for the inconvenience.
- monitoring Feb 05, 2026, 10:25 PM UTC
The service is recovering and we are now processing the backlog of these actions. Some customers may experience delays with the mentioned actions. We will continue to monitor the service to ensure it remains stable.
- resolved Feb 05, 2026, 10:30 PM UTC
The backlog has now been fully processed and new actions will process normally. We appreciate your patience and apologize for any inconvenience this caused.