Hologram experienced a notice incident on September 2, 2025 affecting Global Cellular Data Network and SIM Card Administrative Operations and 1 more component, lasting 1d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Global Cellular Data NetworkSIM Card Administrative OperationsData Usage Reporting and Billing
Update timeline
- monitoring Sep 02, 2025, 11:39 PM UTC
One of our carrier partners will be performing network maintenance that will result in active sessions dropping for SIMs with ICCID prefix 89357. The sessions will reconnect immediately upon completion of maintenance. We will be monitoring with our partner and provide updates as needed.
- resolved Sep 04, 2025, 12:03 PM UTC
This incident has been resolved.