Hologram incident

Telus Outage affecting Canada Connectivity

Resolved after 5 days 1 hour, affecting Cellular network connectivity and Cellular network connectivity and 1 more, on October 15, 2026.

identified Oct 15, 2026, 06:04 PM UTC

Telus has identified an issue with their network affecting new and existing connections. This outage is affecting all profiles connecting through Telus in Canada including CA-1, Global-1, Global-2, and Global-3. Other countries and networks are not affected.

Started
Oct 15, 2026, 06:04 PM UTC
Resolved
Oct 20, 2026, 07:25 PM UTC
Duration
5d 1h
Detected by Pingoru
Oct 15, 2026, 06:04 PM UTC

Affected components

Cellular network connectivityCellular network connectivityCellular network connectivityCellular network connectivity

Update timeline

  1. identified Oct 15, 2026, 06:04 PM UTC

    Telus has identified an issue with their network affecting new and existing connections. This outage is affecting all profiles connecting through Telus in Canada including CA-1, Global-1, Global-2, and Global-3. Other countries and networks are not affected.

  2. resolved Oct 20, 2026, 07:25 PM UTC

    This incident has been resolved.

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