Hologram incident

New registrations and data sessions service disruption on Global-2 SIMs (8935* Prefix)

Major Resolved View vendor source →

Hologram experienced a major incident on June 10, 2026 affecting Global Cellular Data Network, lasting 9h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 05:37 AM UTC
Resolved
Jun 10, 2026, 02:40 PM UTC
Duration
9h 3m
Detected by Pingoru
Jun 10, 2026, 05:37 AM UTC

Affected components

Global Cellular Data Network

Update timeline

  1. identified Jun 10, 2026, 05:37 AM UTC

    One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.

  2. resolved Jun 10, 2026, 02:40 PM UTC

    This incident has been resolved.