Resolved after 8 hours 58 minutes, affecting Global Cellular Data Network and SMS over cellular - Device Terminated and 1 more, on August 15, 2026.
This incident has been resolved. Service restoration was completed and all affected services have returned to normal operation.
Affected components
Update timeline
- identified Aug 15, 2026, 02:27 PM UTC
We are experiencing service degradation on one of our Global-2 EU nodes, related to a cooling system outage at the site. Dedicated engineers are currently working to restore the affected infrastructure and service as quickly as possible. Other nodes in the same region, and in other regions remain unaffected. Other profiles are not affected.
- resolved Aug 15, 2026, 11:26 PM UTC
This incident has been resolved. Service restoration was completed and all affected services have returned to normal operation.
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