Hologram incident
Partial Data Outage on Global-3 SIMs affecting 4G Services (8946* Prefix)
Resolved after 20 hours 29 minutes, affecting Global Cellular Data Network, on May 5, 2026.
The issue has been identified and a fix was implemented. We are seeing traffic returning to normal levels.
Affected components
Update timeline
- investigating May 05, 2026, 12:42 AM UTC
One of our partners is experiencing issues that is affecting the ability to connect and transmit cellular data. Hologram is investigating an issue affecting 4G services globally, it may cause problems attaching to 4G networks and using 4G services. This only is affecting SIMs with the 8946* prefix.
- monitoring May 05, 2026, 01:03 AM UTC
The issue has been identified and a fix was implemented. We are seeing traffic returning to normal levels.
- resolved May 05, 2026, 09:11 PM UTC
This incident has been resolved.
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