Hologram incident

Partial Data Outage on Global-3 SIMs affecting 4G Services (8946* Prefix)

Minor Ongoing View vendor source →
Started
May 05, 2026, 12:42 AM UTC
Resolved
Ongoing
Duration
● 1h 36m
Detected by Pingoru
May 05, 2026, 12:42 AM UTC

Affected components

Global Cellular Data Network

Update timeline

  1. investigating May 05, 2026, 12:42 AM UTC

    One of our partners is experiencing issues that is affecting the ability to connect and transmit cellular data. Hologram is investigating an issue affecting 4G services globally, it may cause problems attaching to 4G networks and using 4G services. This only is affecting SIMs with the 8946* prefix.

  2. monitoring May 05, 2026, 01:03 AM UTC

    The issue has been identified and a fix was implemented. We are seeing traffic returning to normal levels.

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