Hologram incident

G3 Service Disruption

Resolved after 5 hours 19 minutes, affecting Cellular network connectivity, on October 20, 2026.

investigating Oct 20, 2026, 02:03 PM UTC

We are currently investigating a possible service disruption affecting Global-3 profiles (ICCID prefix *89464) and their ability to create and maintain data sessions. We are working with our upstream providers to diagnose and resolve this issue, and will share more details as more information becomes available.

Started
Oct 20, 2026, 02:03 PM UTC
Resolved
Oct 20, 2026, 07:23 PM UTC
Duration
5h 19m
Detected by Pingoru
Oct 20, 2026, 02:03 PM UTC

Affected components

Cellular network connectivity

Update timeline

  1. investigating Oct 20, 2026, 02:03 PM UTC

    We are currently investigating a possible service disruption affecting Global-3 profiles (ICCID prefix *89464) and their ability to create and maintain data sessions. We are working with our upstream providers to diagnose and resolve this issue, and will share more details as more information becomes available.

  2. resolved Oct 20, 2026, 07:23 PM UTC

    This incident has been resolved.

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