Hologram incident

Intermittent connectivity on US2-profiles (ICCID prefix 89418)

Minor Resolved View vendor source →

Hologram experienced a minor incident on May 28, 2026 affecting Global Cellular Data Network and SMS over cellular - Device Terminated and 1 more component, lasting 5d 5h. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 04:48 PM UTC
Resolved
Jun 02, 2026, 09:52 PM UTC
Duration
5d 5h
Detected by Pingoru
May 28, 2026, 04:48 PM UTC

Affected components

Global Cellular Data NetworkSMS over cellular - Device TerminatedSMS over cellular - Device Originated

Update timeline

  1. investigating May 28, 2026, 04:48 PM UTC

    We are seeing intermittent connectivity with some of our US2 profiles. Verizon is currently investigating the issue. All other profiles remain unaffected.

  2. resolved Jun 02, 2026, 09:52 PM UTC

    This incident has been resolved.