Hologram incident

Delayed Usage Reporting G1 Carrier Profiles starting with 8944*

Major Ongoing View vendor source →

Hologram is currently experiencing a major incident affecting Data Usage Reporting and Billing, which began 48 min ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 09:01 AM UTC
Resolved
Ongoing
Duration
● 47m
Detected by Pingoru
Jun 16, 2026, 09:01 AM UTC

Affected components

Data Usage Reporting and Billing

Update timeline

  1. investigating Jun 16, 2026, 09:01 AM UTC

    Hologram Engineers have identified an issue with the usage consumer from one of our carrier partners. We are investigating a fix. Connectivity is not affected. This is only impacting G1 Carrier Profiles starting with 8944*

  2. monitoring Jun 16, 2026, 09:34 AM UTC

    A fix has been implemented and we are monitoring the results.