Hologram incident
Delayed reporting on US2 profiles (ICCID prefix 89148)
Resolved after 1 day 3 hours, affecting Data Usage Reporting and Billing, on April 27, 2026.
The issue with delayed reporting has been resolved and data has been successfully backfilled.
Affected components
Update timeline
- investigating Apr 27, 2026, 09:11 PM UTC
Verizon is currently experiencing an issue where data usage/reporting is delayed on US2 profiles (Verizon-native). We are working with Verizon's team to get this resolved and the usage backfilled. We will provide updates as soon as we have further information. Reporting on all other profiles remains unaffected. Connectivity remains unaffected on all profiles.
- identified Apr 27, 2026, 09:37 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 29, 2026, 12:32 AM UTC
The issue with delayed reporting has been resolved and data has been successfully backfilled.
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