Affected components
Device DashboardData Engine and RoutesREST APISMS over IPSIM Card Administrative OperationsHyper SIM EUICC OperationsInbound Messaging APIData Usage Reporting and Billing
Update timeline
- investigating Apr 16, 2026, 12:56 PM UTC
We are currently investigating an issue with restoring the API services post-maintenance. We are working to restore services as soon as possible.
- identified Apr 16, 2026, 01:12 PM UTC
We have identified the source of the issue extending maintenance and are currently implementing a fix.
- identified Apr 16, 2026, 01:25 PM UTC
Services are coming back online as we continue to work on fixes.
- identified Apr 16, 2026, 01:37 PM UTC
We are continuing to bring services back online.
- monitoring Apr 16, 2026, 01:44 PM UTC
All services are restored and we are working through backlogs.
- resolved Apr 16, 2026, 02:10 PM UTC
This incident has been resolved.
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