Hologram incident
Connectivity failures for devices on USA-2 (891480*) + Verizon on Global (894450*, 893571*, 894642*)
Resolved after 4 hours 16 minutes, affecting Global Cellular Data Network, on September 3, 2026.
Between approximately 2:10 PM CT and 4:20 PM CT (19:10 to 21:20 UTC) on September 3, 2026, some devices on Verizon network lost connectivity in Arkansas, northern Mississippi, Oklahoma, and western Tennessee. The cause was a fiber cut affecting the Verizon network in those areas. Verizon has resolved the issue, and impacted devices have returned to service. No changes were required on the Hologram platform.
Affected components
Update timeline
- investigating Sep 03, 2026, 09:51 PM UTC
We are investigating reports of devices on the USA-2 profile losing connectivity in the United States, beginning at approximately 2:10 PM CT (19:10 UTC) on September 3, 2026. This may also affect data roaming on the Verizon network for Global profiles.
- resolved Sep 04, 2026, 02:08 AM UTC
Between approximately 2:10 PM CT and 4:20 PM CT (19:10 to 21:20 UTC) on September 3, 2026, some devices on Verizon network lost connectivity in Arkansas, northern Mississippi, Oklahoma, and western Tennessee. The cause was a fiber cut affecting the Verizon network in those areas. Verizon has resolved the issue, and impacted devices have returned to service. No changes were required on the Hologram platform.
Your product runs on more than Hologram
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services