Fonix Outage History

Dear Customer Please be advised that O2 are currently experiencing issues on their network since 01:50 impacting Premium MT traffic. The issue has been raised into O2 who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team

We are continuing to investigate this issue.

Dear Customer Please be advised that Three are currently experiencing intermittent issues, affecting MOs and billed MTs on certain shortcodes. Some Three customers may be experiencing failures when sending MOs to shortcodes, and intermittent issues with billed MTs being successfully charged. The issue has been raised into Three who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team

Dear Customer, Three are still experiencing intermittent issues affecting MOs and billed MTs on certain shortcodes. Three are investigating this issue and we're in regular contact with them to push for a resolution as quickly as possible. Three haven't confirmed the cause yet but we'll update you as soon as we hear more. Thank you for your patience in the meantime. Kind regards, Fonix Operations Team

Dear Customer, Three are still experiencing intermittent issues affecting MOs and billed MTs on certain shortcodes. Three are investigating this issue and we're in regular contact with them to push for a resolution as quickly as possible. Three haven't confirmed the cause yet but we'll update you as soon as we hear more. Thank you for your patience in the meantime. Kind regards, Fonix Operations Team

Dear Customer Please be advised that O2 are currently experiencing a loss of connectivity on their network since 22:42 impacting premium SMS traffic. The issue has been raised into O2 who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team

Dear Customer Please be advised that the O2 Premium SMS Issue has been resolved at 00:15. Please do not hesitate to contact us if you have any queries. Kind regards Fonix Operations Team

Dear Customer Please be advised Sky are currently experiencing intermittent issues. We will update you as soon as we have any further information. Kind regards, Fonix Operations Team

Dear Customer, Sky are investigating the issue and we will update you as soon as we have any updates. Kind Regards,

Dear Customer Please be advised that Vodafone (UK) are currently experiencing a loss of connectivity on their network since 19:05 impacting MO/MT traffic. The issue has been raised into Vodafone who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team

We are continuing to investigate this issue.

Dear Customer Please be advised EE are experiencing issues on their Direct Billing platform since 10:35am. We have raised it into them and they are investigating. We will update you as soon as we have any further information. Kind regards, Fonix Operations Team

Dear Customer Please be advised Vodafone is experiencing a complete outage impacting their Direct Billing services since approximately 11am. We have raised it to Vodafone and they are investigating. We will update you as soon as we have any further information. Kind regards Fonix Operations Team

Dear Customer Please be advised that Sky are currently experiencing issues on their network impacting Premium MT traffic. The issue has been raised into Sky who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team

Dear Customer Please be advised that O2 are currently experiencing a loss of connectivity on their network since 23:20 impacting MT traffic. The issue has been raised into O2 who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team

Dear Customer Please be advised Eir is experiencing an issue which may affect traffic as of approximately 1:10am We are raising this issue with the relevant parties. We will update you as soon as we have any further information. Kind regards Fonix Operations Team

Dear Customer, Please be advised that Three are currently experiencing issues on their Direct Billing platform. We have raised it into them and they are investigating. We will update you as soon as we have any further information. Kind regards, Fonix Operations Team

Dear Customer Please be advised that Plan are currently experiencing a loss of connectivity on their network since 19:00 impacting MO/MT traffic. The issue has been raised into Plan who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team

Dear Customer Please be advised EE are currently experiencing intermittent issues on their Direct Billing platform. We have raised it into them and they are investigating. We will update you as soon as we have any further information. Kind regards, Fonix Operations Team