Fonix incident

Intermittent Issue: Three Direct Billing and Premium SMS

Resolved on April 30, 2025, affecting Three-UK.

resolved Apr 30, 2025, 09:43 AM UTC

Dear Customer Please be advised we experienced an intermittent connectivity issue impacting Three Direct Billing and Premium SMS services which may have caused some requests to be delayed for up to 20 minutes. The issue has now been resolved. Kind regards Fonix Operations Team

Started
Apr 30, 2025, 09:43 AM UTC
Resolved
Apr 30, 2025, 09:43 AM UTC
Duration
–
Detected by Pingoru
Apr 30, 2025, 09:43 AM UTC

Affected components

Three-UK

Update timeline

  1. resolved Apr 30, 2025, 09:43 AM UTC

    Dear Customer Please be advised we experienced an intermittent connectivity issue impacting Three Direct Billing and Premium SMS services which may have caused some requests to be delayed for up to 20 minutes. The issue has now been resolved. Kind regards Fonix Operations Team

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