Fonix experienced a notice incident on March 4, 2025 affecting Three-IE and Tesco-IE, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Three-IETesco-IE
Update timeline
- identified Mar 04, 2025, 09:32 AM UTC
Dear Customer Please be advised Tesco and Three Ireland are currently experiencing a complete outage impacting Premium SMS since approximately 9.10am. We have raised it to them and they are investigating. We will update you as soon as we have any further information. Kind regards Fonix Operations Team
- resolved Mar 04, 2025, 09:47 AM UTC
Dear Customer Please be advised the issue impacting Tesco and Three Premium SMS has now been resolved. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team