Fonix experienced a minor incident on April 7, 2026 affecting Sky Mobile UK, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Sky Mobile UK
Update timeline
- investigating Apr 07, 2026, 01:50 PM UTC
Dear Customer Please be advised that Sky are currently experiencing issues on their network impacting Premium MT traffic. The issue has been raised into Sky who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team
- resolved Apr 07, 2026, 03:24 PM UTC
Dear Customer Please be advised Sky has confirmed the issue impacting Premium MT messages was resolved at approximately 3.50pm. We are seeing messages processing as expected. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team