Fonix incident

Intermittent Issue: Three Premium SMS

Resolved on June 10, 2025, affecting Three-UK.

resolved Jun 10, 2025, 08:34 AM UTC

Dear Customer Please be advised Three experienced an intermittent issue impacting Premium and Bulk SMS connections. The issue occurred between 8.20am and 8.50am. During this window there may have been a delay to users receiving MT messages. MO messages were not impacted. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team

Started
Jun 10, 2025, 08:34 AM UTC
Resolved
Jun 10, 2025, 08:34 AM UTC
Duration
–
Detected by Pingoru
Jun 10, 2025, 08:34 AM UTC

Affected components

Three-UK

Update timeline

  1. resolved Jun 10, 2025, 08:34 AM UTC

    Dear Customer Please be advised Three experienced an intermittent issue impacting Premium and Bulk SMS connections. The issue occurred between 8.20am and 8.50am. During this window there may have been a delay to users receiving MT messages. MO messages were not impacted. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team

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