Fonix experienced a notice incident on October 13, 2025 affecting SMS Gateway and Premium SMS Gateway, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 13, 2025, 02:21 PM UTC
Dear Customer Please be advised Vodafone is experiencing a complete outage impacting their Premium SMS and SMS services since approximately 3pm. We have raised it to Vodafone and they are investigating. We will update you as soon as we have any further information. Kind regards Fonix Operations Team
- identified Oct 13, 2025, 02:22 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 13, 2025, 02:33 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 13, 2025, 04:17 PM UTC
Dear Customer Please be advised the issue impacting Vodafone Premium SMS and SMS services has been resolved. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team