Fonix experienced a notice incident on September 14, 2026 affecting O2-UK, lasting 9h 24m. The incident has been resolved; the full update timeline is below.
Affected components
O2-UK
Update timeline
- investigating Sep 14, 2026, 10:57 PM UTC
Dear Customer Please be advised that O2 are currently experiencing a loss of connectivity on their network since 22:42 impacting premium SMS traffic. The issue has been raised into O2 who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team
- investigating Sep 15, 2026, 06:10 AM UTC
Dear Customer Please be advised that the O2 Premium SMS Issue has been resolved at 00:15. Please do not hesitate to contact us if you have any queries. Kind regards Fonix Operations Team
- resolved Sep 15, 2026, 08:22 AM UTC
This incident has been resolved.