Fonix experienced a critical incident on January 10, 2026 affecting SMPP Connections, lasting 6h 7m. The incident has been resolved; the full update timeline is below.
Affected components
SMPP Connections
Update timeline
- investigating Jan 10, 2026, 02:11 AM UTC
Dear Customer Please be advised Eir is experiencing an issue which may affect traffic as of approximately 1:10am We are raising this issue with the relevant parties. We will update you as soon as we have any further information. Kind regards Fonix Operations Team
- resolved Jan 10, 2026, 08:19 AM UTC
Dear Customer This issue as now been resolved Kind regards THE Fonix Team