Conga Contracts Outage History
Conga Contracts is up right nowPingoru has recorded 52 incidents for Conga Contracts: 43 in the last 12 months and 11 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 7 of 720 (1%) |
| May 2026 | 5 | 42 of 744 (6%) |
| June 2026 | 2 | 24 of 720 (3%) |
| July 2026 | 7 | 101 of 744 (14%) |
| August 2026 | 3 | 133 of 744 (18%) |
| September 2026 | 3 | 27 of 720 (4%) |
| October 2026 | 4 | 198 of 565 (35%) |
Incidents, newest first
Minor October 19, 2026 Investigating Issue Impacting Composer Reports and Collaborate Generation 4h 56m Conga Composer - NA, Conga Collaborate - NA
Started Oct 19, 2026, 04:32 PM UTC· resolved Oct 19, 2026, 09:28 PM UTC
- investigating Oct 19, 2026, 04:32 PM UTC
We are currently investigating reports of errors during report generation affecting Composer within the NA region. Customers may experience issues when generating a report. We will provide further updates as they are available.
- investigating Oct 19, 2026, 04:47 PM UTC
We are currently investigating reports of errors during report generation affecting Composer and Collaborate within the NA region. Customers may experience issues when generating a report. We will provide further updates as they are available.
- identified Oct 19, 2026, 06:44 PM UTC
We've identified the root cause of the issue impacting both Collaborate and Composer. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience intermittent errors or slow performance while the fix is being deployed.
- monitoring Oct 19, 2026, 09:02 PM UTC
Conga Composer and Collaborate services are currently operational and stable. We continue to closely monitor Collaborate and are working to address an isolated condition that may impact service stability.
- resolved Oct 19, 2026, 09:28 PM UTC
The issue impacting Collaborate and Composer in the NA region has been fully resolved and all affected systems have returned to normal operation.
Minor October 13, 2026 Issue Identified with Conga Composer - Fix Implementation Underway 1h 19m Conga Composer - NA
Started Oct 13, 2026, 02:28 PM UTC· resolved Oct 13, 2026, 03:48 PM UTC
- identified Oct 13, 2026, 02:28 PM UTC
We've identified an issue impacting Conga Composer. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience intermittent errors or slow performance for merges while the fix is being deployed.
- identified Oct 13, 2026, 03:24 PM UTC
Our monitoring is showing some performance improvements as we continue to deploy a fix. Customers may continue to experience intermittent errors or slow performance for document merges during this time.
- resolved Oct 13, 2026, 03:48 PM UTC
The issue impacting Conga Composer in the NA region has been fully resolved and all affected systems have returned to normal operation.
Major October 12, 2026 Investigating Issue Impacting Conga Platform - EU region 4h 57m Conga Composer - EU, CPQ Catalog Service - EU, Conga CLM - EU, Login & Authentication - EU and 15 more
Started Oct 12, 2026, 08:57 AM UTC· resolved Oct 12, 2026, 01:54 PM UTC
- investigating Oct 12, 2026, 08:57 AM UTC
We are currently investigating reports login issues affecting Conga Platform within the EU region. Customers may experience login errors while accessing the conga platform application. We will provide further updates as they are available.
- investigating Oct 12, 2026, 09:00 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 12, 2026, 09:20 AM UTC
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Users should see performance returning to normal.
- monitoring Oct 12, 2026, 09:22 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 12, 2026, 01:54 PM UTC
The issue impacting Conga Platform EU has been fully resolved and all affected systems have returned to normal operation.
Major October 5, 2026 Conga Composer | Action Required: Connected App Configuration 8d 1h Conga Composer - NA, Conga Composer - EU, Conga Composer - AP
Started Oct 05, 2026, 02:41 PM UTC· resolved Oct 13, 2026, 03:52 PM UTC
- monitoring Oct 05, 2026, 02:41 PM UTC
With recent Composer releases, some organizations may be using a different Connected App than before. We recommend verifying which Connected App Composer is currently configured to use and confirming that its settings are correct. Required action: A Salesforce System Administrator must complete the following steps. Step 1: Identify the Connected App Composer is using 1. Log in to Salesforce as a System Admin. 2. Navigate to Salesforce Setup. 3. In the Quick Find box, search Custom Metadata Types. 4. Search for Conga Composer, click Composer Setting, and then click Manage Composer Setting. 5. Click Settings, and then open the Connected App Setting. For example, this may say NA Production. 6. Take note of the Connected App Name (for example, Composer NA for Salesforce). Step 2: Verify the Connected App settings 1. In the Quick Find box, search Manage Connected Apps. 2. Click Composer NA for Salesforce. 3. Ensure Permitted Users is set to Admin approved users are pre-authorized. 4. Ensure IP Relaxation is set to Relax IP Restrictions. 5. In the Profiles section, add all Profiles that use Composer. 6. Click Save. Step 3: Refresh the Salesforce Refresh Token If you have not already done so, refresh the Salesforce Refresh Token from Conga Composer Setup. Even if Composer currently displays "Valid Token," refreshing the token has resolved this issue in several recent cases. These steps have successfully resolved the error for other customers experiencing similar behavior. For additional reference, please review our Community article. If the issue persists after completing these steps, please reply with the results and we can look into it further.
- resolved Oct 13, 2026, 03:52 PM UTC
Please contact Conga Support if additional information is needed.
Minor September 17, 2026 Investigating Issue Impacting Sign Professional 1h 38m Conga Sign Professional - NA
Started Sep 17, 2026, 07:53 PM UTC· resolved Sep 17, 2026, 09:31 PM UTC
- investigating Sep 17, 2026, 07:53 PM UTC
We are currently investigating reports of degraded performance affecting Sign Professional within the NA region. Customers may experience intermittent errors or slow performance. We will provide further updates as they are available.
- identified Sep 17, 2026, 08:58 PM UTC
We've identified the root cause. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience slow performance while a fix is being deployed.
- identified Sep 17, 2026, 09:30 PM UTC
The issue has been successfully remediated, and functionality has returned to normal. We appreciate your patience while we worked to resolve this matter.
- resolved Sep 17, 2026, 09:31 PM UTC
The issue impacting {Affected Service/Product} in the {Region(s)} region(s) has been fully resolved and all affected systems have returned to normal operation.
Minor September 16, 2026 Informational Notice – Salesforce Service Disruption 1d 1h Conga Composer - NA, Conga Composer - EU, Conga Composer - AP, CPQ Catalog Service - NA and 123 more
Started Sep 16, 2026, 11:08 AM UTC· resolved Sep 17, 2026, 12:44 PM UTC
- monitoring Sep 16, 2026, 11:08 AM UTC
Salesforce is currently experiencing a service disruption affecting a subset of Salesforce instances. As a result, a subset of our customers whose environments depend on the impacted Salesforce instances may experience intermittent login issues or difficulty accessing the application. Customers associated with unaffected Salesforce instances are not expected to be impacted by this incident. This issue is external to our platform and is being managed by Salesforce. Our team is monitoring the situation and assessing any impact to our services. For the latest updates, please refer to the Salesforce Trust Status page, https://status.salesforce.com/incidents/20004433 We will provide additional updates if there is any material impact to our services.
- resolved Sep 17, 2026, 12:44 PM UTC
Salesforce has resolved the service disruption affecting a subset of its instances. The related intermittent login and application access issues for impacted customers have been resolved. Our services are operating normally, and no further impact is currently observed.
Major August 31, 2026 Investigating Issue Impacting Composer in EU 2h 7m
Started Aug 31, 2026, 03:37 PM UTC· resolved Aug 31, 2026, 05:45 PM UTC
- resolved Aug 31, 2026, 03:37 PM UTC
We investigated and resolved reports of delays affecting document merges in EU that occured between 1:45 PM and 2:40 PM UTC. Some customers in the EU region experienced delays or failures when generating document merges. The issue was caused by reduced processing capacity during a period of high demand. Capacity has been restored and service is operating normally. We are implementing changes to prevent a recurrence.
Critical August 25, 2026 Investigating Issue Impacting Login on Platform NA region 1h 56m Conga Composer - NA, CPQ Catalog Service - NA, Conga CLM - NA, Login & Authentication - NA and 22 more
Started Aug 25, 2026, 01:40 PM UTC· resolved Aug 25, 2026, 03:37 PM UTC
- investigating Aug 25, 2026, 01:57 PM UTC
We are currently investigating issues with failure affecting Platform Login, Composer, XAuthor within the NA Region Customers may experience a failed login. We will provide further updates as they are available.
- investigating Aug 25, 2026, 02:04 PM UTC
We are currently investigating issues with failure affecting Platform Login, Composer, CPQ, CLM, XAuthor within the NA Region Customers may experience a failed login. We will provide further updates as they are available.
- investigating Aug 25, 2026, 02:42 PM UTC
We are currently investigating issues with failure affecting Platform Login, Composer, CPQ, CLM, XAuthor within the NA Region Customers may experience a failed authentication or access to products and services. Composer Batch and Trigger are not impacted do moved them to operational. We will provide further updates as they are available.
- identified Aug 25, 2026, 03:23 PM UTC
Platform Login issue has been identified and fixed and this is causing our products to checks to start to pass. Changing to Partial outage while it catches up processing of jobs. We will provide further updates as they are available.
- resolved Aug 25, 2026, 03:37 PM UTC
The issue impacting Platform Login and Composer in the NA region(s) has been fully resolved and all affected systems have returned to normal operation.
Major August 18, 2026 Investigating Issue Impacting email functionality on Conga Platform 1h 27m Conga Composer - NA, Conga Composer - EU, Conga Composer - AP, CPQ Catalog Service - NA and 67 more
Started Aug 18, 2026, 11:25 AM UTC· resolved Aug 18, 2026, 12:53 PM UTC
- investigating Aug 18, 2026, 11:25 AM UTC
We are currently investigating reports of Investigating Issue Impacting email functionality on Conga Platform. Customers may experience intermittent errors involving email functionalities. We will provide further updates as they are available.
- monitoring Aug 18, 2026, 12:05 PM UTC
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Email functionality on Conga Platform should now be accessible and functioning normally.
- resolved Aug 18, 2026, 12:53 PM UTC
The issue impacting email functionality has been fully resolved and all affected systems have returned to normal operation.
Minor July 28, 2026 Investigating Issue Impacting Conga Contracts 8d 10h Conga Contracts - NA
Started Jul 28, 2026, 08:24 PM UTC· resolved Aug 06, 2026, 07:06 AM UTC
- investigating Jul 28, 2026, 08:24 PM UTC
We are currently investigating reports of degraded performance affecting Conga Contracts within the NA region. Customers may experience intermittent errors and slow performance. We will provide further updates as they are available.
- investigating Jul 28, 2026, 11:30 PM UTC
We are continuing to investigate this issue.
- identified Jul 29, 2026, 12:33 AM UTC
We have identified resource constraints that are contributing to the performance issues. To address these findings, we are implementing additional improvements as part of an upcoming release. Our teams remain actively engaged in monitoring the environment and working to improve performance and stability. This remains our team's top priority, and we will continue to provide updates as more information becomes available.
- identified Jul 29, 2026, 06:29 AM UTC
Our teams continue to actively work on addressing the identified resource constraints and implementing improvements to enhance performance and stability. The environment remains under close monitoring while these efforts are ongoing. This remains a top priority, and we will provide further updates as progress is made.
- identified Jul 29, 2026, 02:41 PM UTC
Our teams are making steady progress in addressing the resource constraints and improving overall performance. We continue to closely monitor the environment while the remaining improvements are being worked through. We will share further updates as the work continues.
- monitoring Jul 29, 2026, 07:24 PM UTC
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Services should now be accessible and functioning normally.
- monitoring Jul 29, 2026, 08:48 PM UTC
A fix has been implemented, and our systems continue to recover. We are seeing overall improvements in performance and stability, and services should be accessible and functioning normally for most customers. While the situation has improved, some customers may still experience intermittent issues. Our teams are continuing to closely monitor system performance and stability and are actively working to address any remaining impacts. This remains our team's top priority, and we will continue to provide updates as more information becomes available.
- monitoring Jul 30, 2026, 12:32 AM UTC
We continue to monitor system performance and stability and are seeing continued improvement. Some customers may still experience intermittent issues, and our engineering teams remain actively engaged in monitoring the environment and addressing any remaining impacts. We will continue to provide updates as more information becomes available.
- resolved Aug 06, 2026, 07:06 AM UTC
The issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 2 days. We appreciate your patience and understanding while we worked to resolve this issue.
Minor July 23, 2026 Partial Service Degradation - Conga Platform 3h 56m Login & Authentication - NA, Azure Cloud Platform
Started Jul 23, 2026, 04:48 PM UTC· resolved Jul 23, 2026, 08:44 PM UTC
- investigating Jul 23, 2026, 04:48 PM UTC
We are currently investigating an issue affecting authentication for customers using Conga IDP as their login method. At this time, the impact is limited to Conga IDP authentication. Other supported authentication methods remain operational. Our engineering teams are actively monitoring an ongoing Azure service issue in the West US region that may be contributing to this behavior and are working to minimize customer impact. We will continue to provide updates as more information becomes available. Microsoft Azure Status: https://azure.status.microsoft/en-us/status
- identified Jul 23, 2026, 06:13 PM UTC
We continue to monitor an ongoing Azure service incident affecting the West US region. The impact remains limited to customers using Conga IDP as their authentication method. Other supported login methods continue to operate normally. Microsoft has identified the likely cause of the Azure service disruption and is actively deploying mitigation actions. We are closely monitoring recovery alongside Azure and will continue to provide updates as service restoration progresses. Microsoft Azure Status: https://azure.status.microsoft/en-us/status
- resolved Jul 23, 2026, 08:44 PM UTC
The issue affecting Conga IDP authentication has been resolved. Microsoft has completed mitigation of the Azure service disruption affecting the West US region, and our monitoring indicates that Conga IDP authentication has returned to normal operation.
Notice July 21, 2026 Conga Contracts – North America Performance Degradation 13h 35m Conga Contracts - NA
Started Jul 21, 2026, 05:38 PM UTC· resolved Jul 22, 2026, 07:14 AM UTC
- investigating Jul 21, 2026, 05:38 PM UTC
We are currently investigating ongoing performance degradation impacting Conga Contracts in the North America (NA) region. Our Engineering team is actively working to identify the root cause and implement mitigations to restore normal service levels as quickly as possible. During this time, customers may experience slower-than-normal response times and intermittent delays when using Conga Contracts. We will continue to provide updates as more information becomes available. For real-time updates, please monitor our status page: status.conga.com
- resolved Jul 22, 2026, 07:14 AM UTC
The issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 9 hours.
Critical July 15, 2026 Investigating Issue Impacting Turbo Product 21m Turbo Search Service - EU, Turbo Pricing Service - EU, Turbo Config Service - EU
Started Jul 15, 2026, 11:26 PM UTC· resolved Jul 15, 2026, 11:48 PM UTC
- investigating Jul 15, 2026, 11:26 PM UTC
We are currently investigating an issue Turbo Production tenants in EU region. Customers may experience intermittent service disruptions and degraded application performance. We will provide further updates as they become available.
- monitoring Jul 15, 2026, 11:36 PM UTC
Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Users should see performance returning to normal.
- resolved Jul 15, 2026, 11:48 PM UTC
The issue impacting Turbo Product in the EU region has been fully resolved and all affected systems have returned to normal operation.
Notice June 29, 2026 Conga Composer | Action Required: Field Data Source Parameter Impacted 20h Conga Composer - NA, Conga Composer - EU, Conga Composer - AP
Started Jun 29, 2026, 02:55 AM UTC· resolved Jun 29, 2026, 10:55 PM UTC
- monitoring Jun 29, 2026, 02:55 AM UTC
Following the Composer Conga Platform 202606.1.0 release, solutions leveraging the Field Data Source parameter are failing to merge intermittently. If encountered, customers leveraging the Field Data Source parameter must add the &platformcomposer=1 parameter to their existing Composer solution. Without this change, Composer merges leveraging the Field Data Source parameter could fail. The root cause is still under investigation. Once identified, a fix will be automatically deployed. Who is affected: Composer customers leveraging the Field Data Source parameter. Required action: A Salesforce System Administrator must complete the following steps. Step 1: Identify any Composer solution(s) that include the Field Data Source parameter. Step 2: Add the &platformcomposer=1 parameter to all Composer solutions that currently include the Field Data Source parameter. Contact Conga Support if issues persist after completing these steps.
- resolved Jun 29, 2026, 10:55 PM UTC
This incident has been resolved.
Minor May 21, 2026 Performance Degradation on Salesforce Core Services 6h 33m Turbo Search Service - NA, Turbo Search Service - EU, Turbo Pricing Service - NA, Turbo Pricing Service - EU and 2 more
Started May 21, 2026, 10:03 PM UTC· resolved May 22, 2026, 04:36 AM UTC
- investigating May 21, 2026, 10:03 PM UTC
Salesforce Core services are currently experiencing performance degradation, which is intermittently impacting Turbo SFDC authentication. This includes things like: Authentication and login services API endpoints Database/platform infrastructure CRM application backend services Metadata and workflow services We are closely monitoring the Salesforce outage and will provide updates as we learn more.
- investigating May 21, 2026, 11:24 PM UTC
Salesforce is still continuing to investigate the issue.
- monitoring May 22, 2026, 12:23 AM UTC
Salesforce has done rolling restarts, released connections with pre-mitigation configurations, and currently performing final validations and taking proactive actions to ensure full remediation. With the Salesforce rolling restarts, all Conga Turbo services are operation, but we are monitoring the situation actively until Salesforce outrage is fully resolved.
- resolved May 22, 2026, 04:36 AM UTC
This incident has been resolved.
Major May 21, 2026 Conga contracts latency and gateway time out issues. 8h 5m Conga Contracts - NA
Started May 21, 2026, 03:05 PM UTC· resolved May 21, 2026, 11:11 PM UTC
- investigating May 21, 2026, 03:05 PM UTC
We are currently investigating this issue.
- identified May 21, 2026, 03:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 21, 2026, 04:21 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating May 21, 2026, 06:44 PM UTC
The fix did not work, we are still facing 504 issues. We are investigating it.
- investigating May 21, 2026, 09:06 PM UTC
We've scaled up our infrastructure and seen performance improvements, but are still addressing intermittent timeouts being observed by some customers. We will provide further updates as they are available.
- investigating May 21, 2026, 10:25 PM UTC
We are continuing to investigate a root cause while scaling infrastructure to help improve performance and stability.
- identified May 21, 2026, 10:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 21, 2026, 10:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2026, 11:11 PM UTC
The issue has been fully resolved and all affected systems have returned to normal operation.
Major May 14, 2026 Investigating Issue Impacting Conga Sign Professional 1h 5m Conga Sign Professional - NA
Started May 14, 2026, 08:15 PM UTC· resolved May 14, 2026, 09:20 PM UTC
- investigating May 14, 2026, 08:15 PM UTC
We are currently investigating reports of service impact affecting Conga Sign Professional within the NA region. Customers may experience inability to resend transactions and the View Audit button not re-directing properly. We will provide further updates as they are available.
- resolved May 14, 2026, 09:20 PM UTC
After investigation, this is not a service-wide incident. The issues with resending transactions and the View Audit button have been confirmed as an intermittent product defect and are being addressed by Engineering as a high priority item. Affected customers should contact Conga Support for updates.
Major May 11, 2026 Investigating Issue Impacting Conga Contracts for Salesforce - All regions 1d 2h Conga Contracts for Salesforce - NA, Conga Contracts for Salesforce - EU, Conga Contracts for Salesforce - AP
Started May 11, 2026, 11:03 AM UTC· resolved May 12, 2026, 01:55 PM UTC
- investigating May 11, 2026, 11:03 AM UTC
We are aware of an issue impacting Conga Contracts for Salesforce, imacting all regions and team is working towards implementing a fix. Users may get errors while editing the Contract record (SalesForce standard contract object). We will provide further updates as they are available.
- investigating May 11, 2026, 12:53 PM UTC
We continue to investigate the issue impacting Conga Contracts for Salesforce across all regions. Users may continue to experience errors while editing Contract records within the Salesforce standard Contract object. Our engineering teams are actively analyzing the issue and working towards implementing a fix to restore normal functionality. We appreciate your continued patience and will provide further updates as more information becomes available.
- identified May 11, 2026, 03:17 PM UTC
We've identified the root cause of the issue impacting Conga Contracts for Salesforce. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience failure while editing Contract records within the Salesforce standard Contract object / files, while the fix is being deployed.
- identified May 11, 2026, 04:48 PM UTC
We are continuing to work on a fix for this issue.
- identified May 11, 2026, 06:45 PM UTC
Our engineering team has prepared a targeted fix and is currently validating the update prior to deployment. We will continue to provide updates as implementation progresses.
- identified May 11, 2026, 09:31 PM UTC
Deployment of the targeted fix is currently in progress. Our teams are actively monitoring the rollout and validation activities, and we will continue to provide updates as progress continues.
- identified May 11, 2026, 11:08 PM UTC
Deployment of the targeted fix is continuing to progress.
- identified May 12, 2026, 06:43 AM UTC
During validation, the previously identified fix did not fully resolve the issue as expected. Teams are continuing deeper analysis and working on an updated remediation approach to restore normal functionality. We will continue to provide timely updates as progress is made.
- identified May 12, 2026, 09:30 AM UTC
Our engineering teams have developed an updated fix for the issue and are currently validating the solution prior to rolling it out. We are closely monitoring the validation process and will provide further updates as progress continues.
- identified May 12, 2026, 09:46 AM UTC
Our engineering teams have successfully validated the updated fix for the issue impacting Conga Contracts for Salesforce and have begun deploying the remediation. Users may continue to experience errors while the rollout is in progress. We are actively monitoring the deployment and will provide further updates once implementation has been fully completed.
- monitoring May 12, 2026, 12:53 PM UTC
The fix for the issue has been successfully deployed across the regions, and our team is actively monitoring the environment to ensure stability and full recovery.
- resolved May 12, 2026, 01:55 PM UTC
The issue impacting Conga Contracts for Salesfroce in the all regions has been fully resolved and all affected systems have returned to normal operation.
Notice May 9, 2026 Action Required: Reconnect OAuth Connection for Conga Sign Professional – Conga Sign Professional - NA, Conga Sign Professional - EU, Conga Sign Professional - AP
Started May 09, 2026, 01:59 PM UTC· resolved May 09, 2026, 01:59 PM UTC
- resolved May 09, 2026, 01:59 PM UTC
Hello Conga Sign Customer, We are writing to inform you that some customers may experience issues with sending transactions or synchronization in Conga Sign Professional following our release maintenance today. If you are impacted, please reconnect your OAuth connection by following these steps: Salesforce Org → Conga Sign Setup → Org Configuration → Connect with OAuth → Reconnect Thank you, Conga Team
Major April 20, 2026 Investigating Issue Impacting Composer 5h 28m Conga Composer - NA, Conga Composer - EU, Conga Composer - AP
Started Apr 20, 2026, 05:55 AM UTC· resolved Apr 20, 2026, 11:24 AM UTC
- investigating Apr 20, 2026, 05:55 AM UTC
We are currently investigating reports of service degradation affecting Composer in all regions. Customers may be unable to create Salesforce tasks or activities due to insufficient permissions at the moment. We will provide further updates as they are available.
- identified Apr 20, 2026, 06:57 AM UTC
We've identified the root cause of the issue impacting Conga composer. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience failure around create Salesforce tasks or activities operations while the fix is being deployed.
- identified Apr 20, 2026, 07:59 AM UTC
Our engineering teams are continuing to implement the fix. The issue remains under active investigation and has not yet been fully resolved. Customers may continue to experience failures when creating Salesforce tasks or activities operations while remediation efforts are ongoing. We will provide the next update as soon as additional information becomes available.
- identified Apr 20, 2026, 08:57 AM UTC
The Conga team is continue to actively work on implementing the fix and remediation efforts are still in progress. We are closely monitoring the progress and will provide further updates as soon as more information becomes available. Thank you for your continued patience and understanding.
- monitoring Apr 20, 2026, 10:16 AM UTC
A fix has been implemented to address the issue, and our internal validations have completed successfully. Our teams are actively monitoring the system to ensure ongoing stability.
- resolved Apr 20, 2026, 11:24 AM UTC
The issue impacting Composer has been fully resolved and all affected systems have returned to normal operation. We appreciate your patience and understanding while we worked to resolve this issue.
Major April 2, 2026 Investigating issue impacting Conga Contracts - NA region 1h 49m Conga Contracts - NA
Started Apr 02, 2026, 03:30 PM UTC· resolved Apr 02, 2026, 05:19 PM UTC
- investigating Apr 02, 2026, 04:21 PM UTC
We are aware of an issue impacting Conga Contracts affecting Conga Contracts within the NA region. Customers may experience intermittent errors or an inability to access the application. We will provide further updates as they are available.
- monitoring Apr 02, 2026, 04:57 PM UTC
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
- resolved Apr 02, 2026, 05:19 PM UTC
The issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation. Customers who are still experiencing issues may need to log out of their SSO account and log back in.
Critical March 21, 2026 Investigating issue in Conga Platform products 1h 54m Conga Composer - AP, CPQ Catalog Service - AP, Conga CLM - AP, Login & Authentication - APAC (AP) and 20 more
Started Mar 21, 2026, 01:36 AM UTC· resolved Mar 21, 2026, 03:31 AM UTC
- investigating Mar 21, 2026, 01:36 AM UTC
We are currently investigating the issue
- identified Mar 21, 2026, 01:59 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 21, 2026, 02:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 21, 2026, 03:31 AM UTC
This incident has been resolved.
Minor March 19, 2026 Sign 1.0 performance degradation. 3h 39m Conga Sign Professional - NA
Started Mar 19, 2026, 07:53 PM UTC· resolved Mar 19, 2026, 11:32 PM UTC
- investigating Mar 19, 2026, 08:49 PM UTC
We are currently investigating this issue.
- identified Mar 19, 2026, 09:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 19, 2026, 09:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 10:07 PM UTC
This incident has been resolved.
Major March 17, 2026 Investigating Issue Impacting Conga Sign Professional - AP region 52m Conga Sign - AP
Started Mar 17, 2026, 03:30 AM UTC· resolved Mar 17, 2026, 04:22 AM UTC
- investigating Mar 17, 2026, 03:30 AM UTC
We are aware of an issue impacting Conga Sign Professional service within AP region and team is working towards implementing a fix. Customers may experience intermittent errors or an inability to access the application. We will provide further updates as they are available.
- resolved Mar 17, 2026, 04:22 AM UTC
The issue impacting Conga Sign Professional service within AP region has been fully resolved and all affected systems have returned to normal operation.
Major March 5, 2026 Investigating Issue Impacting Conga Platform - Preview environments (NA, EU and AP) 31m Conga Composer - NA, Conga Composer - EU, Conga Composer - AP, CPQ Catalog Service - NA and 54 more
Started Mar 05, 2026, 06:35 AM UTC· resolved Mar 05, 2026, 07:06 AM UTC
- investigating Mar 05, 2026, 06:35 AM UTC
We are currently investigating issues with failure affecting Platform for all the preview environments. We will provide further updates as they are available.
- investigating Mar 05, 2026, 06:56 AM UTC
The issue impacting the Platform in the NA Preview environment has been fully resolved, and all affected systems have returned to normal operation. The team is currently working on restoring the EU and AP preview environments.
- resolved Mar 05, 2026, 07:06 AM UTC
The issue impacting the Platform in the NA, EU and AP Preview environments has been fully resolved, and all affected systems have returned to normal operation.