Conga Contracts incident

Investigating Issue Impacting Turbo Product

Critical Resolved View vendor source →

Conga Contracts experienced a critical incident on July 15, 2026 affecting Turbo Search Service - EU and Turbo Pricing Service - EU and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 11:26 PM UTC
Resolved
Jul 15, 2026, 11:48 PM UTC
Duration
21m
Detected by Pingoru
Jul 15, 2026, 11:26 PM UTC

Affected components

Turbo Search Service - EUTurbo Pricing Service - EUTurbo Config Service - EU

Update timeline

  1. investigating Jul 15, 2026, 11:26 PM UTC

    We are currently investigating an issue Turbo Production tenants in EU region. Customers may experience intermittent service disruptions and degraded application performance. We will provide further updates as they become available.

  2. monitoring Jul 15, 2026, 11:36 PM UTC

    Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Users should see performance returning to normal.

  3. resolved Jul 15, 2026, 11:48 PM UTC

    The issue impacting Turbo Product in the EU region has been fully resolved and all affected systems have returned to normal operation.