Conga Contracts incident
Investigating Issue Impacting Composer Reports and Collaborate Generation
Conga Contracts experienced a minor incident on October 19, 2026 affecting Conga Composer - NA and Conga Collaborate - NA, lasting 4h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2026, 04:32 PM UTC
We are currently investigating reports of errors during report generation affecting Composer within the NA region. Customers may experience issues when generating a report. We will provide further updates as they are available.
- investigating Oct 19, 2026, 04:47 PM UTC
We are currently investigating reports of errors during report generation affecting Composer and Collaborate within the NA region. Customers may experience issues when generating a report. We will provide further updates as they are available.
- identified Oct 19, 2026, 06:44 PM UTC
We've identified the root cause of the issue impacting both Collaborate and Composer. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience intermittent errors or slow performance while the fix is being deployed.
- monitoring Oct 19, 2026, 09:02 PM UTC
Conga Composer and Collaborate services are currently operational and stable. We continue to closely monitor Collaborate and are working to address an isolated condition that may impact service stability.
- resolved Oct 19, 2026, 09:28 PM UTC
The issue impacting Collaborate and Composer in the NA region has been fully resolved and all affected systems have returned to normal operation.