- Detected by Pingoru
- Aug 25, 2025, 08:40 PM UTC
- Resolved
- Aug 25, 2025, 09:16 PM UTC
- Duration
- 35m
Affected: Conga Contracts - NA
Timeline · 3 updates
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investigating Aug 25, 2025, 08:40 PM UTC
We are currently investigating reports of access issues affecting Conga Contracts within the NA region. Customers may experience inability to access app1.congacontracts.com. We will provide further updates as they are available.
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identified Aug 25, 2025, 08:50 PM UTC
We've identified the root cause of the issue. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience access issues while the fix is being deployed.
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resolved Aug 25, 2025, 09:16 PM UTC
The issue impacting Conga Contracts app1 site in the NA region has been fully resolved and all affected systems have returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- Jul 04, 2025, 12:29 AM UTC
- Resolved
- Jul 04, 2025, 06:38 PM UTC
- Duration
- 18h 8m
Timeline · 13 updates
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:10 AM UTC
- Resolved
- Oct 09, 2024, 12:00 AM UTC
- Duration
- —
Affected: Conga Composer - NAConga Composer - EUConga Composer - APConga CLM - NAConga CLM - EUConga CLM - APCPQ Config Service - NACPQ Config Service - EUCPQ Config Service - APConga CLM for Salesforce - NAConga CLM for Salesforce - EUConga CLM for Salesforce - APConga Batch - APCPQ Pricing Service - NACPQ Pricing Service - EUCPQ Pricing Service - APConga Contracts for Salesforce - NAConga Contracts for Salesforce - EUConga Contracts for Salesforce - APConga Trigger - APConga Batch - NAConga Batch - EUCPQ Administration Service - NACPQ Administration Service - EUCPQ Administration Service - APConga Contracts Legacy - NAX-Author for Contracts - EUX-Author for Contracts - APConga Collaborate - APConga Trigger - NAConga Trigger - EUMerge Service - NAMerge Service - EUMerge Service - APConga Collaborate - NAConga Collaborate - EUCPQ Quote Service - APX-Author for Contracts - NAConga Sign - APCPQ Quote Service - NACPQ Quote Service - EUCPQ Order Service - APCPQ Order Service - NACPQ Order Service - EUConga Sign - NAConga Sign - EUContract Lifecycle Management - North America (NA)Contract Lifecycle Management - EMEA (EU)Contract Lifecycle Management - APAC (AP)
Timeline · 1 update
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resolved Jun 19, 2025, 07:10 AM UTC
Conga Platform - CLM and CPQ Users are facing login problem Conga support team is actively debugging to fix this issue at the earliest. The next update will be provided in the next 1 hour. Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:10 AM UTC
- Resolved
- Nov 15, 2024, 12:00 AM UTC
- Duration
- —
Affected: Document Automation - North America (NA)Conga Composer - NAConga Composer - EUConga Composer - APConga CLM - NAConga CLM - EUConga CLM - APCPQ Config Service - NACPQ Config Service - EUCPQ Config Service - APConga CLM for Salesforce - NAConga CLM for Salesforce - EUConga CLM for Salesforce - APConga Batch - APCPQ Pricing Service - NACPQ Pricing Service - EUCPQ Pricing Service - APConga Contracts for Salesforce - NAConga Contracts for Salesforce - EUConga Contracts for Salesforce - APConga Trigger - APConga Batch - NAConga Batch - EUCPQ Administration Service - NACPQ Administration Service - EUCPQ Administration Service - APConga Contracts Legacy - NAX-Author for Contracts - EUX-Author for Contracts - APConga Collaborate - APConga Trigger - NAConga Trigger - EUMerge Service - NAMerge Service - EUMerge Service - APComposer API - APConga Collaborate - NAConga Collaborate - EUCPQ Quote Service - APX-Author for Contracts - NAConga Sign - APComposer API - NAComposer API - EUCPQ Quote Service - NACPQ Quote Service - EUCPQ Order Service - APCPQ Order Service - NACPQ Order Service - EUConga Sign - NAConga Sign - EUContract Lifecycle Management - North America (NA)Contract Lifecycle Management - EMEA (EU)Contract Lifecycle Management - APAC (AP)
Timeline · 1 update
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resolved Jun 19, 2025, 07:10 AM UTC
Conga Products is experiencing service disruption due to Salesforce outage. As per the latest update from SalesForce, they are actively engaged in investigating the cause and exploring multiple paths to resolution; the latest updates can be found here - https://status.salesforce.com/incidents/13457 Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:10 AM UTC
- Resolved
- Oct 25, 2024, 12:00 AM UTC
- Duration
- —
Affected: Conga Batch - APConga Batch - NAConga Batch - EU
Timeline · 1 update
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resolved Jun 19, 2025, 07:10 AM UTC
We are observing issues with Composer Batch on Conga Platform production environments. We are currently debugging and looking to fix it ASAP. Further updates in next 30 minutes Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:10 AM UTC
- Resolved
- Oct 31, 2024, 12:00 AM UTC
- Duration
- —
Affected: Conga Composer - NA
Timeline · 1 update
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resolved Jun 19, 2025, 07:10 AM UTC
Earlier, we experienced a high volume of merges in Composer UI, resulting in a brief delay in processing. The issue has now been resolved, and all merges are processing normally. Thank you for your patience and understanding. Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:10 AM UTC
- Resolved
- Jan 10, 2025, 12:00 AM UTC
- Duration
- —
Affected: Conga Batch - NA
Timeline · 1 update
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resolved Jun 19, 2025, 07:10 AM UTC
We are currently investigating an intermittent issue affecting Composer Batch. Some users may experience delays or inconsistencies. Our team is actively working to resolve this, and we will provide further updates as soon as more information is available. We apologize for the inconvenience and appreciate your patience. Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:10 AM UTC
- Resolved
- Jan 13, 2025, 12:00 AM UTC
- Duration
- —
Affected: Conga Composer - EUConga CLM - EUConga CLM for Salesforce - EUConga Contracts for Salesforce - EUConga Batch - EUConga Trigger - EUConga Collaborate - EUConga Sign - EU
Timeline · 1 update
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resolved Jun 19, 2025, 07:10 AM UTC
We are aware of an issue affecting Conga Sign and are currently investigating the cause. The issue appears to affect the writeback operations. Our team is investigating, and we will provide updates as soon as we have more information. Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:10 AM UTC
- Resolved
- Feb 23, 2025, 12:00 AM UTC
- Duration
- —
Affected: Conga Composer - NAComposer API - NA
Timeline · 1 update
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resolved Jun 19, 2025, 07:10 AM UTC
We are currently investigating an issue affecting Composer. Our team is actively working to identify the cause and will provide further updates as soon as we have more information. We appreciate your patience and will keep you informed of our progress. Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:09 AM UTC
- Resolved
- Feb 26, 2025, 12:00 AM UTC
- Duration
- —
Affected: Conga Sign - EU
Timeline · 1 update
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resolved Jun 19, 2025, 07:09 AM UTC
We are seeing issue for "preview and tag" and "document signing" not working for Conga Sign for Salesforce. Our team is investigating this and will keep you updated. Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:09 AM UTC
- Resolved
- Mar 12, 2025, 12:00 AM UTC
- Duration
- —
Affected: X-Author for Contracts - EUX-Author for Contracts - NA
Timeline · 1 update
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resolved Jun 19, 2025, 07:09 AM UTC
We are aware of an issue affecting SSO login functionality. Our team is actively investigating the cause and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:09 AM UTC
- Resolved
- Mar 01, 2025, 12:00 AM UTC
- Duration
- —
Affected: Conga Composer - NAConga Composer - EUConga Composer - APConga Batch - APConga Trigger - APConga Batch - NAConga Batch - EUConga Trigger - NAConga Trigger - EUComposer API - APComposer API - NAComposer API - EU
Timeline · 1 update
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resolved Jun 19, 2025, 07:09 AM UTC
We are currently investigating an issue affecting Composer. Our team is actively working to identify the cause and will provide further updates as soon as we have more information. We appreciate your patience and will keep you informed of our progress. Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:09 AM UTC
- Resolved
- Mar 25, 2025, 12:00 AM UTC
- Duration
- —
Affected: CPQ Pricing Service - NACPQ Pricing Service - EU
Timeline · 1 update
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resolved Jun 19, 2025, 07:09 AM UTC
Our monitoring system reported an issue for CPQ pricing services products, We are looking into this and keep everyone posted. Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:09 AM UTC
- Resolved
- Mar 13, 2025, 12:00 AM UTC
- Duration
- —
Affected: Conga Composer - NAComposer API - NA
Timeline · 1 update
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resolved Jun 19, 2025, 07:09 AM UTC
Composer UI degradation in NA region Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2025, 07:09 AM UTC
- Resolved
- Mar 26, 2025, 12:00 AM UTC
- Duration
- —
Affected: CPQ Config Service - EU
Timeline · 1 update
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resolved Jun 19, 2025, 07:09 AM UTC
We are currently investigating an issue causing intermittent failures in HTTP requests. Our engineering team is actively working to identify the root cause and implement a solution. We apologize for any inconvenience this may cause and appreciate your patience. Resolution: The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 18, 2025, 03:59 PM UTC
- Resolved
- Jun 18, 2025, 05:03 PM UTC
- Duration
- 1h 3m
Affected: Conga Batch - NA
Timeline · 4 updates
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investigating Jun 18, 2025, 03:59 PM UTC
We are currently investigating reports of degraded performance affecting Conga Batch within the NA region. Customers may experience slow performance. We will provide further updates as they are available.
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identified Jun 18, 2025, 04:01 PM UTC
We've identified the root cause of the issue impacting Conga Batch. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience slow performance while the fix is being deployed.
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monitoring Jun 18, 2025, 04:27 PM UTC
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Users should see performance returning to normal.
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resolved Jun 18, 2025, 05:03 PM UTC
The issue impacting Conga Batch in the NA region has been fully resolved and all affected systems have returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- Jun 14, 2025, 07:48 PM UTC
- Resolved
- Jun 14, 2025, 08:25 PM UTC
- Duration
- 37m
Affected: Login & Authentication - NA
Timeline · 3 updates
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investigating Jun 14, 2025, 07:48 PM UTC
We are currently investigating reports of issues affecting Platform authentication within the NA region. Customers may experience inability to access the Conga advantage platform through Conga authentication. We will provide further updates as they are available.
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identified Jun 14, 2025, 08:17 PM UTC
We've identified the root cause of the issue impacting Platform Authentication. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience intermittent errors while the fix is being deployed.
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resolved Jun 14, 2025, 08:25 PM UTC
The issue impacting Platform Authentication in the NA region has been fully resolved and all affected systems have returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- May 27, 2025, 02:33 PM UTC
- Resolved
- May 27, 2025, 05:23 PM UTC
- Duration
- 2h 49m
Affected: Conga Composer - NAConga Composer - EU
Timeline · 5 updates
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investigating May 27, 2025, 02:33 PM UTC
We are currently investigating reports of authentication issues affecting Composer within the EU and NA regions. Customers may experience intermittent errors when logging in. Our engineering teams have been alerted and are actively working to identify the root cause. We will provide a further updates as they are available.
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identified May 27, 2025, 03:09 PM UTC
We have identified the root cause of the issue impacting authentication issues. Our engineering teams are now actively working on implementing a solution to resolve the issue. Customers may continue to experience intermittent errors when trying to log in while the fix is being deployed.
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identified May 27, 2025, 04:19 PM UTC
We are continuing to work on a fix for this issue.
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monitoring May 27, 2025, 05:00 PM UTC
The issue was mapped to a dependency on a vendor product, which has now come back online. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
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resolved May 27, 2025, 05:23 PM UTC
The authentication issue impacting Composer in the EU and NA regions has been fully restored and all affected systems have returned to normal operation.
Read the full incident report →
