Conga Contracts incident

Investigating issue in Conga Platform products

Critical Resolved View vendor source →

Conga Contracts experienced a critical incident on March 21, 2026 affecting Conga Composer - AP and CPQ Catalog Service - AP and 1 more component, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2026, 01:36 AM UTC
Resolved
Mar 21, 2026, 03:31 AM UTC
Duration
1h 54m
Detected by Pingoru
Mar 21, 2026, 01:36 AM UTC

Affected components

Conga Composer - APCPQ Catalog Service - APConga CLM - APLogin & Authentication - APAC (AP)CPQ Config Service - APConga CLM for Salesforce - APConga Batch - APCPQ Pricing Service - APConga Contracts for Salesforce - APConga Trigger - AP

Update timeline

  1. investigating Mar 21, 2026, 01:36 AM UTC

    We are currently investigating the issue

  2. identified Mar 21, 2026, 01:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 21, 2026, 02:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 21, 2026, 03:31 AM UTC

    This incident has been resolved.